We want you to enjoy your new Voyager trailer and sincerely hope that it will serve you and your family for many years to come. Xpedition Trailers recognizes that while every effort has been made to produce a superior product, there may be times where a problem arises that needs to be addressed. This Limited Warranty gives you specific legal rights. You may also have additional legal rights that vary from state to state, Xpedition Trailers obligations are limited to the terms set forth herein and applicable law. It is your responsibility as the owner to care for and maintain your Voyager trailer and its components (please see Owner’s Responsibilities below). Maintenance should be performed regularly and in accordance with this manual and the individual component manufacturer’s manuals. The neglect or misuse of your trailer or the components in it will void this Limited Warranty.
LIMITED WARRANTY COVERAGE
Subject to the terms and conditions set forth herein, Xpedition Trailers warrants as follows:
Plumbing and Electrical Systems Coverage:
The plumbing and electrical systems as originally installed by Xpedition Trailers only, for a period of (12) months following the original purchase of the trailer from an authorized dealer will be covered against defects in material and workmanship. This Limited Warranty begins the date of purchase by the original owner and ends (12) months from such date.
Suspension Coverage (pertains only to 2023 models with X-Ride Suspension):
The suspension as originally installed by Xpedition Trailers only, for a period of (24) months following the original purchase of the trailer from an authorized dealer will be covered against defects in material and workmanship. This Limited Warranty begins the date of purchase by the original owner and ends (24) months from such date. The suspension includes the a-arms, spindles, and cross member only. Wearable components of the suspension such as springs, shocks, bushings, brake plates, washers and bolts are not covered under this warranty (See Non-Warranty items below).
The structure as manufactured originally by Xpedition Trailers only, for a period of (60) months following the original purchase of the trailer from an authorized dealer will be covered against defects in material and workmanship. This Limited Warranty begins the date of purchase by the original owner and ends (60) months from such date. The structure includes the frame, wall framing, roof and their connection to each other only, and does not include attachments to the structure. Attachments to the structure include but are not limited to: suspension, couplers, vents, steps, windows, doors, component parts, hardware, shades, range, sink, appliances, refrigerator, furnace, water heater, add-ons, lighting, jacks, batteries, electrical components and LPG (liquid propane gas) accessories. (See Non-Warranty items below)
The Limited Warranty will be void if (a) any after-market modifications are made to the trailer, (b) any repairs are made to the trailer using unauthorized parts, (c) the owner fails to maintain the trailer in a reasonable manner in accordance with this owner’s manual, (d) in the opinion of Xpedition Trailers, damage has occurred because of misuse, acts of God, negligence, or other causes outside the control of Xpedition Trailers. Under no circumstances should Voyager trailers be exposed to water crossings at or above the bottom of the frame.
This Limited Warranty applies only to “new” trailers and do not extend to any items sold through auction, deemed to be “factory seconds”, used for demonstrations / shows or damaged unless specifically stated otherwise by Xpedition Trailers in writing. In the sale of such trailer, Xpedition Trailers will attempt to provide all relevant information regarding the state of the trailer including any known faults, defects, usage or similar, however there may be minor defects or imperfections that have been overlooked. This is purely unintentional and is reasonable to expect that some imperfections or flaws may exist. By purchasing a trailer in this manner, you agree to this statement in full and accept that there are no warranties expressed or implied.
Xpedition Trailers reserves the right to substitute or change the parts and / or components of its trailer from time to time without notice and with no obligation to maintain spare parts or make corresponding changes in its previously manufactured trailers.
This Limited Warranty is not transferable under any circumstances and is only extended to the original purchaser. Should the original owner choose to sell the trailer to a third party, this limited warranty becomes null and void, and the original purchaser shall make no claims or be eligible to file a claim on behalf of the new owner. Any additional terms and conditions not included herein whether oral or written, are not the responsibility of Xpedition Trailers. Please contact us directly if you have any questions regarding any portion of the Limited Warranty.
Non-Warranty Items: Appliances, Component Parts, Accessories and Add-Ons
The manufacturers of some of the appliances, component parts, accessories and add-ons have their own respective warranties and are administered wholly and separately by their respective manufacturer. Xpedition Trailers has no responsibility, nor does it have any obligation related to these warranties and as the original owner you have sole responsibility for completing any warranty forms or registrations in a timely manner.
The following items are not covered under this Limited Warranty: Impact or stone damage to body, chassis or running gear, soiling of fabrics and internal fitments from dust and other airborne substances, water damage due to water crossings, movement or damage caused by dislodgement of appliances and fittings resulting from hard impact or heavy landings or severely rutted roads or tracks, general damage arising from misuse, rust, wheels and tires, powder coat, add-ons, general consumables (e.g. bearings, light bulbs, hardware, etc.), damage due to condensation, normal wear and tear, exposure to elements, wear and tear when the trailer has been used for permanent living purposes. This trailer is designed solely for its intended purpose of recreational camping and personal use. Xpedition Trailers does not warranty trailers used for commercial, rental, or business purposes, or any recreational vehicle not registered and regularly used in Contiguous 48 states of the United States.
1. Carefully review and follow the information and instructions contained in this owner’s manual and all supplied component manuals.
2. Properly care for and maintain your trailer as outlined in this owner’s manual (as may be modified or amended from time to time) and all supplied component manuals. Please check xpeditiontrailers.com periodically for the most current owner’s manual.
3. If a defect is found, submit a warranty claim through the warranty section on xpeditiontrailers.com website no later than (10) days after the discovery of defect. As a secondary option contact your dealer or Xpedition Trailers directly no later than (10) days after the discovery of defect via:
a. E-mail: email@example.com
b. Phone: 801-335-5375
c. Mail: Xpedition Trailers
580 N. Redwood Rd.
North Salt Lake, UT 84054
4. Deliver your Trailer to an authorized dealer or service center authorized by Xpedition Trailers to perform any necessary, covered warranty repairs, service, or replacement within 30 days after claim has been made and in no event after expiration of Limited Warranty period. All expenses incurred by owner in obtaining warranty service shall be borne solely by owner.
No Limited Warranty work shall commence without prior claim submission to Xpedition Trailers through the approved methods listed in this section. If the authorized repair facility fails to repair the Trailer to manufacturer’s standards, XPEDITION TRAILERS, AT ITS SOLE DISCRETION, SHALL HAVE THE FINAL OPPORTUNITY TO REMEDY.
Your satisfaction, confidence and goodwill are of utmost importance to us at Xpedition Trailers and we want every opportunity to fulfill our commitment to you. Xpedition Trailers recognizes that there may be an occasion when a warranty claim is not remedied to your expectations. We encourage you to discuss the situation with your local dealership or service center management and if, after this, your problem is not resolved to your satisfaction, we welcome you to contact Xpedition Trailers at the below address. We will provide our insight to the problem and strive to recommend a solution that is agreeable to you and the dealership or service center.